Fretwell Bennett Hairdressers are located within the heart of Manchester along Oxford Street, close to theatres, businesses, restaurants, bars and city centre living. (more…)
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I booked a Gents Haircut with Salon Manager Mel today. When I arrive for my appointment I was indeed greeted by Mel and shown to the chair, however after this Mel whispered to the receptionist and then was no where to be seen. Instead my hair was cut by Junior Stylist Erin. No explanation or apology was given by Mel as to why she was unable to cut my hair and neither was I asked whether I would like to continue my appointment with the other stylist Erin. I find this a completely unprofessional attitude from the Salon’s Director Mel, who seemed uninterested to cut the hair of a new client as requested and booked.
The salon director could learn a thing about customer service and professionalism from the junior stylist Erin, who had great attention to detail and was very welcoming.
Not a very good first experience of this Salon!
A pleasure to have your hair coiffed here. From the owner Cameron Fretwell to the trainees, the team is warm and friendly, talented, ceative, well trained.
I slways leave here feeling happy, beautifully coiffed, a crowning glory of styling every time. 💖
Id you want innovation, latest styles, and the best product on the market , this is the best place to come. Friendly, and caring., ehen I go it feels like 8 am meeting friends. From somebody used to go to the best hairdressers in the world I strongly recommend Fretwell Bennett, if you do, aak for Antoni , one of the most talentet hairdressers in Manchester
Lovely warm and friendly atmosphere and a fabulous cut and colour by Cristiano every time I visit.
Ive been coming here since day dot having my cut off the talented Cameron and colour by the lovely Jenny. Myself and my mum have always ever received the best standard of service off all at the salon over the 15 years. The staffs knowledge, passion in their trade, personal interpretations of creative ideas of new trends are incouraged and actioned with precision. The honesty of your stylist is because they have genuine care and advice on your requests for current styles, colours or any dramatic change.
It's a pleasure coming into the salon as Cameron and his team are strong, caring and talented.
I would definitely recommend here. 10/10
All the staff are Lovely and very friendly atmosphere in the salon, well worth a visit
All the staff are friendly and the salon is lovely. I always go to Jenny who is amazing at cutting.