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Do not give your money to this company. I purchased a laser hair package with them - they consistently cancelled some appointments and rearranged the times of others. When I complained I was treated with utter rudeness from the so called manager. I was then sent a text message barring me from their salons. I wouldn’t go near their salons again if I was paid to. I am now fighting to get my money returned. Avoid this company!!! The good reviews on here are clearly fake!!!

good service

satisfecho con el servicio que bindan, atencion personalizada y recomendacion del servicio del 100%

I booked massage appointments with this salon in Leeds via Treatwell and also directly with the salon and after the first two appointments I've had so many issues:



1) Confirmed appointments - I've turned up on time only to be told they had double booked - this happened three times.

2) Staff re-arranging appointments over the phone and then another staff member calling to cancel the appointment due to staff shortages.

3) Staff on the phone appear to be clueless about basics and do not appear to have been trained well.



Due to the above occurring a number of times and salon making no effort to resolve any of the above I will no longer be using the above salon.



I would strongly recommend anyone booking to do the following:



1) Do not part money beforehand (I would be surprised if this company was still in business at the end of 2018).

2) If you do book without paying then phone them before you leave home on the same day as the appointment even if you have a text confirmation - to make sure they have you fully booked in.



Good luck.



Poor customer service and a company I will avoid dealing with in the future.

Fabulous salon with truly committed and professional staff whom take the time to wash, cut and style your hair as you want it.

Benn going to this salon for over two years and visiting the lovely Sam. She is a brilliant stylist and so so friendly. All the staff are welcoming and even though I am a "mature" client always treat me just as they would a younger person. Can't recommend too highly!

Best salon in Manchester, Reuben and his team are amazing. Highly recommend.

Cutting edge salon in Manchester, personal service, not made to feel that you've got an allotted time slot, like some Manchester salons... seen quite a few famous faces in there!.. good reason for that!.... They are Simply The Best!... !.. ❤️❤️

Love this place

Always made to feel welcome, nothing is ever too much trouble, its like going to a friends house for a hair cut, just brilliant.

Thnaks girls once again the cut looks great and i left feeling a million dollars. You will definitely see me next time.

Been coming here when they came to Manchester 15/16 years ago! Love it

wouldn't go anywhere else .....have been using this salon for many years and always had top class service .

We have all heard of Nicky Clarke so i thought i would follow the hype and give them a go. I must say they really are very good. Perfect result achieved for me.

Friendly hard working team of creative people